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Terms & conditions 2017-04-06T20:30:50+00:00

Terms & conditions

Buy

Purchase our products is done online on our website or by phone. You can also buy a giftcard which is used as payment on our website. You Will recieve a confirmation and you should Bring that with you upon arrival.

Protection of valuable information

Every ticket/gift card is a valuble and should be treated as one. If you lose it get in touch with our customerservice immediately for help.

Valid until

Your giftcard is valid one year from the day you bought it.The gift card should be used during this time. If you are outside the validation period we might still be able to help you because we are nice guys. Give us a call and we could talk about it!

Methods of payment

We work toghether with Stripe for payments on our website. You can Pay by VISA/Mastercard/American express and also Swish. For companybookings we offer invoice.

Security

Stripe is controls the payment. We dont have access or store your kreditinformation. Payments takes place in a safe environment provided by Stripe and complies with PCI DSS (Payment Card Industry Data Security Standard) and other safety regulations.

Personal information

As our Great customer we gather your personal data for a better shopping experience. We comply to PUL PersonUppgiftsLagen. By using our services you comply to us gathering your info. We will never sell your information. Ever.

Regrets and refund

According to the law you have the right to cancel your booking within 14 days after you buy it. BUT, if you comply to our booking terms and conditions you should read those to.

Healthcondition for Roofwalking

People with the following conditions have a higher risk to withstand the mental challenges during the Roofwalk:

  • Should be able to walk up stairs.
  • Mental issues beside the normal ones like being a little crayzy and Roofwalk 🙂
  • You Will have a rise in pulsa during the activity so no heart problems.

Roofwalk Tours dont have the medical knowledge or the opportunity to test your condition so you and your Friends need to take responible actions to partcipate or not. Your guide have the right to say no if you have symptoms of illness.